High number of gateway errors

Resolved

Degraded performance

Started over 2 years agoJanuary 18, 2024Lasted about 3 hoursJanuary 18, 20249:09 AM12:00 PMUTC

Updates

Resolved
January 18, 2024 at 12:00 PMUTC
Resolved
January 18, 2024 at 12:00 PMUTC
This incident has been resolved.
Identified
January 18, 2024 at 9:14 AMUTC
Identified
January 18, 2024 at 9:14 AMUTC
We have identified that our problem comes from our upstream provider atlassian. Please follow the corresponding incident: https://jira-software.status.atlassian.com/incidents/z9kvvpkbngws
Investigating
January 18, 2024 at 9:09 AMUTC
Investigating
January 18, 2024 at 9:09 AMUTC
We are currently seeing a high numbers of gateway timeouts in our Issuetracker

Shopware - High number of gateway errors – Incident details