Shopware - Shopware Administration login not working – Incident details

Shopware Administration login not working

ResolvedDegraded performance15 hours 54 minutes

Affected

Shopware SaaS

Degraded performance from 1:36 PM to 5:30 AM

Application Services

Degraded performance from 1:36 PM to 5:30 AM

  • ResolvedUTC

    The technical problem could be resolved.

  • IdentifiedUTC

    We identified the issue and our IT department is working flat out to resolve the current problems. The current issue affects the following services: - https://store.shopware.com - https://account.shopware.com login - Shopware SaaS shop administration login Your store is still live and purchases can be made through it. The problem is purely with the admin login. We apologize for the current inconvenience.

  • UpdateUTC

    Due to technical problems, the internet connection to our data center is currently disrupted and our servers are not accessible as usual.

  • InvestigatingUTC

    We are currently investigating this issue.