Shopware SaaS: Increased rate of connection errors

Resolved

Degraded performance

Started 3 days agoLasted about 5 hours

Affected

Shopware SaaS

Infrastructure Services

Updates

Resolved
October 24, 2025 at 2:16 PM
Resolved
October 24, 2025 at 2:16 PM
This incident has been resolved.
Monitoring
October 24, 2025 at 10:54 AM
Monitoring
October 24, 2025 at 10:54 AM
We implemented a fix and are currently monitoring the result.
Investigating
October 24, 2025 at 9:08 AM
Investigating
October 24, 2025 at 9:08 AM
We are currently investigating this incident.

Shopware - Shopware SaaS: Increased rate of connection errors – Incident details