Alternate Payment Methods (Klarna, iDEAL, etc.) may result in erroneous error in Storefront

Resolved

Degraded performance

Started 30 days agoJune 19, 2026Lasted about 4 hours12:384:50 PMUTC

Affected

Shopware Services

Shopware Payments

Updates

Resolved
June 19, 2026 at 4:50 PMUTC
Resolved
June 19, 2026 at 4:50 PMUTC
This incident has been resolved.
Identified
June 19, 2026 at 1:47 PMUTC
Identified
June 19, 2026 at 1:47 PMUTC
We are continuing to work on a fix for this incident.
Investigating
June 19, 2026 at 12:38 PMUTC
Investigating
June 19, 2026 at 12:38 PMUTC
We are currently investigating this incident.

Shopware - Alternate Payment Methods (Klarna, iDEAL, etc.) may result in erroneous error in Storefront – Incident details