Shopware - Shopware SaaS - Elevated error rate – Incident details

Application Services under maintenance

Shopware SaaS - Elevated error rate

Resolved
Partial outage 5 %
Started 2 days agoLasted about 2 hours

Affected

Shopware SaaS

Partial outage from 10:25 AM to 11:00 AM, Operational from 10:25 AM to 11:05 AM, Partial outage from 11:05 AM to 12:14 PM

Infrastructure Services

Operational from 10:25 AM to 11:05 AM, Partial outage from 11:05 AM to 12:14 PM

Application Services

Partial outage from 10:25 AM to 11:00 AM, Operational from 11:00 AM to 11:05 AM, Partial outage from 11:05 AM to 12:14 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We're experiencing an elevated level of application/connection errors and are currently looking into the issue.

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