Shopware - Empty responses on Copilot – Incident details

All systems operational

Empty responses on Copilot

Resolved
Partial outage
Started 8 days agoLasted 16 minutes

Affected

Shopware Services

Partial outage from 9:45 AM to 10:01 AM

Shopware AI - Copilot

Partial outage from 9:45 AM to 10:01 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Copilot was returning empty responses because of an issue with our AWS infrastructure.

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