Shopware SaaS - Elevated storefront errors - Incident details - Shopware

Resolved

Degraded performance

Started about 2 years agoJuly 18, 2024Lasted about 13 hoursJuly 18, 20246:28 AM7:06 PMUTC

Affected

Shopware SaaS

Application Services

Updates

Resolved
July 18, 2024 at 7:06 PMUTC
Resolved
July 18, 2024 at 7:06 PMUTC
This incident has been resolved.
Monitoring
July 18, 2024 at 8:13 AMUTC
Monitoring
July 18, 2024 at 8:13 AMUTC
We are monitoring if more stores are affected by this issue.
Identified
July 18, 2024 at 8:12 AMUTC
Identified
July 18, 2024 at 8:12 AMUTC
We have identified the issue and restored all shops that were affected.
Investigating
July 18, 2024 at 6:28 AMUTC
Investigating
July 18, 2024 at 6:28 AMUTC
We are currently investigating an issue that causes errors during rendering in the storefront.

Shopware - Shopware SaaS - Elevated storefront errors – Incident details