Shopware - Heavy load on database cluster – Incident details

All systems operational

Heavy load on database cluster

Resolved
Partial outage
Started 6 months agoLasted 44 minutes

Affected

Shopware Business Platform

Partial outage from 8:18 AM to 8:25 AM, Operational from 8:25 AM to 9:02 AM

Shopware Composer Registry (packages.shopware.com)

Partial outage from 8:18 AM to 8:25 AM, Operational from 8:25 AM to 9:02 AM

Shopware Account (account.shopware.com)

Partial outage from 8:18 AM to 8:25 AM, Operational from 8:25 AM to 9:02 AM

Extension checking service

Partial outage from 8:18 AM to 8:25 AM, Operational from 8:25 AM to 9:02 AM

Shopware Store

Partial outage from 8:18 AM to 8:25 AM, Operational from 8:25 AM to 9:02 AM

API

Partial outage from 8:18 AM to 8:25 AM, Operational from 8:25 AM to 9:02 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

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