Message queue backlog - causing delay in message queue processing - Incident details - Shopware

Resolved

Partial outage 30 %

Started 2 months agoLasted about 2 hours

Affected

Shopware SaaS

Application Services

Updates

Resolved
August 12, 2025 at 1:06 PM
Resolved
August 12, 2025 at 1:06 PM
This incident has been resolved. Message backlog has been reduced and countermeasure are in place. There should no longer be a noticeable delay.
Investigating
August 12, 2025 at 10:45 AM
Investigating
August 12, 2025 at 10:45 AM
There is a significant message queue backlog, which can cause delays for several operations like sending e-mails, compiling themes, webhooks etc.

Shopware - Message queue backlog - causing delay in message queue processing – Incident details