Shopware - Planned Change to Outgoing IP Addresses – Action May Be Required – Maintenance details
All systems operational
Planned Change to Outgoing IP Addresses – Action May Be Required
Completed
Scheduled for January 01, 2026 at 8:00 AM – February 28, 2026 at 4:00 PM
Affects
Shopware SaaS
Under maintenance from 8:00 AM to 4:00 PM
Infrastructure Services
Under maintenance from 8:00 AM to 4:00 PM
Updates
Completed
February 28, 2026 at 4:00 PM
Completed
February 28, 2026 at 4:00 PM
Maintenance has completed successfully
In progress
January 01, 2026 at 8:00 AM
In progress
January 01, 2026 at 8:00 AM
Maintenance is now in progress
Planned
January 01, 2026 at 8:00 AM
Planned
January 01, 2026 at 8:00 AM
Starting January 2026, we will gradually transition our platform’s outgoing traffic to a new IP address range over the course of several weeks:
ℹ️ New outgoing IP range: 185.137.156.0/27 and 18.98.3.188/30
This change will not affect all customers at the same time. If your systems restrict inbound traffic by IP, e.g. for webhooks please ensure that the new range is added to your allowlists to avoid potential disruptions during the migration period.
We recommend applying this update in advance to ensure a smooth transition.
If you have any questions, our support team is ready to help.
