Elevated Latency and Errors on API

Resolved

Degraded performance

Started 14 days agoLasted about 15 hours

Affected

Shopware Services

Shopware AI - Tools

Updates

Resolved
May 28, 2026 at 6:42 AM
Resolved
May 28, 2026 at 6:42 AM
This incident has been resolved.
Monitoring
May 27, 2026 at 3:16 PM
Monitoring
May 27, 2026 at 3:16 PM
We implemented a fix and are currently monitoring the result.
Investigating
May 27, 2026 at 3:14 PM
Investigating
May 27, 2026 at 3:14 PM
We are currently investigating this incident.

Shopware - Elevated Latency and Errors on API – Incident details