Shopware Status - Shopware SaaS outage - DNS configuration issues

Shopware SaaS outage - DNS configuration issues

Incident Report for Shopware

Resolved

All custom domains, the CDN and shopware.store domains are working as expected again.

Posted May 22, 2024 - 11:03 CEST

Monitoring

Fix has been implemented and new DNS records are propagated across the world.

Posted May 22, 2024 - 10:48 CEST

Identified

All shopware.store, custom domains with the CNAME pointing to shops.shopware.store and cdn.shopware.store are experiencing issues due to a DNS misconfiguration. We are implementing a fix at the moment.

Posted May 22, 2024 - 10:26 CEST

This incident affected: Shopware SaaS (Application Services, Infrastructure Services).