Shopware - Notice history

All systems operational

Shopware Website - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Shopware Community Hub - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
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Shopware Documentation - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
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100% - uptime

Infrastructure Services - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
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Feb 2026

Application Services - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
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100% - uptime

Shopware Analytics - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

3D Preview Generator - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Recommendation - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Shopware AI - Tools - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Shopware AI - Copilot - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Shopware AI - Image Editor - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Notice history

Nov 2025

Shopware SaaS - Application update
  • Completed
    November 03, 2025 at 3:00 PM
    Completed
    November 03, 2025 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    November 03, 2025 at 7:00 AM
    In progress
    November 03, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    November 03, 2025 at 7:00 AM
    Planned
    November 03, 2025 at 7:00 AM

    We will be updating all Shopware SaaS shops to a new application version. Despite the long duration of the maintenance window, each individual shop update takes between 5 and 15 minutes.

Oct 2025

Shopware SaaS: Increased rate of connection errors
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident.

Shopware AI - Copilot - Partial responses
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We identified an issue in the Shopware AI - Copilot service, where some of the answers are empty.

    We are investigating to find the root cause of the issue.

Service disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are currently experiencing a disruption to several of our platforms due to an ongoing outage related to AWS. Our teams are actively monitoring the situation.

  • Identified
    Identified

    We are currently experiencing a disruption to several of our platforms due to an ongoing outage related to AWS. Our teams are actively monitoring the situation.

Storefront/admin/api unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Shopware SaaS - Application update
  • Completed
    October 02, 2025 at 1:00 PM
    Completed
    October 02, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    October 02, 2025 at 6:00 AM
    In progress
    October 02, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    October 02, 2025 at 6:00 AM
    Planned
    October 02, 2025 at 6:00 AM

    We will be updating all Shopware SaaS shops to a new application version. Despite the long duration of the maintenance window, each individual shop update takes between 5 and 15 minutes.

Sep 2025

No notices reported this month

Sep 2025 to Nov 2025

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