Shopware - Notice history

All systems operational

100% - uptime

Shopware Analytics - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Shopware AI - Tools - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

AI Image Editor - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Recommendation - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Shopware Website - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Shopware Community Hub - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025
100% - uptime

Infrastructure Services - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Application Services - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Shopware Documentation - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Notice history

Apr 2025

Networking issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We observed some networking errors and are currently investigating.

Shopware SaaS - Elevated response times
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are currently investigating elevated response times. A potential fix has been deployed and is actively monitored.

Application Update
  • Completed
    April 14, 2025 at 10:00 AM
    Completed
    April 14, 2025 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    April 14, 2025 at 6:00 AM
    In progress
    April 14, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    April 14, 2025 at 6:00 AM
    Planned
    April 14, 2025 at 6:00 AM

    We will be updating all Shopware SaaS shops to a new application version.

Shopware Account Login Maintenance
  • Completed
    April 02, 2025 at 7:03 AM
    Completed
    April 02, 2025 at 7:03 AM
    Maintenance has completed successfully.
  • In progress
    April 02, 2025 at 5:00 AM
    In progress
    April 02, 2025 at 5:00 AM
    Maintenance is now in progress
  • Update
    April 02, 2025 at 5:00 AM
    Planned
    April 02, 2025 at 5:00 AM

    We are conducting maintenance work on the authentication service used for Shopware account login. During this period, authentication requests may fail or be temporarily unavailable. This may affect access to services requiring Shopware account login. We are monitoring the process and will restore availability as soon as maintenance is complete.

  • Planned
    March 31, 2025 at 11:46 AM
    Planned
    March 31, 2025 at 11:46 AM
    Maintenance didn't start yet.

Mar 2025

Application Update - Important bugfix
  • Completed
    March 27, 2025 at 4:00 PM
    Completed
    March 27, 2025 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    March 27, 2025 at 12:00 PM
    In progress
    March 27, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    March 27, 2025 at 12:00 PM
    Planned
    March 27, 2025 at 12:00 PM

    We will be updating all Shopware SaaS shops to a new application version. Contains an important bugfix for the extension store.

Shopware Services infrastructure maintenance
  • Completed
    March 13, 2025 at 9:35 PM
    Completed
    March 13, 2025 at 9:35 PM

    The maintenance has completed successfully, all services are operational.

  • In progress
    March 13, 2025 at 9:00 PM
    In progress
    March 13, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    March 13, 2025 at 9:00 PM
    Planned
    March 13, 2025 at 9:00 PM

    We are planning for a scheduled maintenance during that time.

    Since we will be updating our networking infrastructure this maintenance will lead to a short downtime for outgoing traffic from our services.

Feb 2025

Application Update
  • Completed
    February 14, 2025 at 4:00 PM
    Completed
    February 14, 2025 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    February 14, 2025 at 1:00 PM
    In progress
    February 14, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    February 14, 2025 at 1:00 PM
    Planned
    February 14, 2025 at 1:00 PM

    We will be updating all Shopware SaaS shops that couldn't been upgraded during the last maintenance (12th of Feburary) to a new application version.

Application Update
  • Completed
    February 12, 2025 at 4:00 PM
    Completed
    February 12, 2025 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    February 12, 2025 at 1:00 PM
    In progress
    February 12, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    February 12, 2025 at 1:00 PM
    Planned
    February 12, 2025 at 1:00 PM

    We will be updating all Shopware SaaS shops to a new application version.

Feb 2025 to Apr 2025

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