Shopware - Shopware SaaS - Elevated response times – Incident details

All systems operational

Shopware SaaS - Elevated response times

Resolved
Degraded performance
Started 15 days agoLasted about 7 hours

Affected

Shopware SaaS

Degraded performance from 11:00 AM to 6:20 PM, Operational from 11:00 AM to 6:20 PM

Infrastructure Services

Operational from 11:00 AM to 6:20 PM

Application Services

Degraded performance from 11:00 AM to 6:20 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are currently investigating elevated response times. A potential fix has been deployed and is actively monitored.