Heavy load on database cluster

Resolved

Operational

Started 3 days agoLasted 1 day

Affected

Shopware Business Platform

Shopware Composer Registry (packages.shopware.com)

Shopware Account (account.shopware.com)

API

Updates

Resolved
May 07, 2025 at 10:51 AM
Resolved
May 07, 2025 at 10:51 AM
This incident has been resolved.
Monitoring
May 06, 2025 at 8:12 AM
Monitoring
May 06, 2025 at 8:12 AM
We implemented a fix and are currently monitoring the result.
Identified
May 06, 2025 at 8:04 AM
Identified
May 06, 2025 at 8:04 AM
We are continuing to work on a fix for this incident.
Investigating
May 06, 2025 at 7:46 AM
Investigating
May 06, 2025 at 7:46 AM
Heavy load on one of our database clusters. Users might experience slow performance and occasional gateway timeouts

Shopware - Heavy load on database cluster – Incident details