Shopware - Outgoing emails not delivered to recipients – Incident details

All systems operational

Outgoing emails not delivered to recipients

Resolved
Partial outage
Started 18 days agoLasted about 1 hour

Affected

Shopware Business Platform

Major outage from 6:32 AM to 7:42 AM, Operational from 6:32 AM to 7:54 AM, Major outage from 7:42 AM to 7:54 AM, Operational from 7:54 AM to 12:00 AM

Shopware Composer Registry (packages.shopware.com)

Operational from 6:32 AM to 7:54 AM

Shopware Account (account.shopware.com)

Major outage from 6:32 AM to 7:54 AM, Operational from 7:54 AM to 12:00 AM

Extension checking service

Operational from 6:32 AM to 7:54 AM

Shopware Store

Major outage from 6:32 AM to 7:54 AM, Operational from 7:54 AM to 12:00 AM

API

Major outage from 6:32 AM to 7:54 AM, Operational from 7:54 AM to 12:00 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

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