Message queue backlog - causing delay in message queue processing - Incident details - Shopware

Resolved

Partial outage

Started about 1 year agoAugust 12, 2025Lasted about 2 hoursAugust 12, 202510:45 AM1:06 PMUTC

Affected

Shopware SaaS

Application Services

Updates

Resolved
August 12, 2025 at 1:06 PMUTC
Resolved
August 12, 2025 at 1:06 PMUTC
This incident has been resolved. Message backlog has been reduced and countermeasure are in place. There should no longer be a noticeable delay.
Investigating
August 12, 2025 at 10:45 AMUTC
Investigating
August 12, 2025 at 10:45 AMUTC
There is a significant message queue backlog, which can cause delays for several operations like sending e-mails, compiling themes, webhooks etc.

Shopware - Message queue backlog - causing delay in message queue processing – Incident details