Shopware - Heavy load on database cluster – Incident details

All systems operational

Heavy load on database cluster

Resolved
Partial outage 50 %
Started 12 days agoLasted about 2 hours

Affected

Shopware SaaS

Partial outage from 3:11 PM to 4:58 PM

Infrastructure Services

Partial outage from 3:11 PM to 4:58 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix and most of the shops are back to normal performance.

  • Investigating
    Investigating

    We are currently investigating heavy load on one of our database clusters which is causing slow response times for storefront and administration.