Shopware - Notice history

All systems operational

Shopware Website - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023
100% - uptime

Infrastructure Services - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Application Services - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 99.95%

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Jun 2023
Jul 2023
Aug 2023

Shopware Documentation - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023
100% - uptime

Shopware Analytics - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

AI Copilot - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Notice history

Aug 2023

Application Update
  • Completed
    August 30, 2023 at 4:00 PM
    Completed
    August 30, 2023 at 4:00 PM

    The scheduled maintenance has been completed.

  • In progress
    August 30, 2023 at 6:00 AM
    In progress
    August 30, 2023 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 30, 2023 at 5:01 AM
    Planned
    August 30, 2023 at 5:01 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 29, 2023 at 2:38 PM
    Planned
    August 29, 2023 at 2:38 PM

    We will be updating all Shopware Cloud shops to a new application version.

Application Update
  • Completed
    August 28, 2023 at 4:00 PM
    Completed
    August 28, 2023 at 4:00 PM

    The scheduled maintenance has been completed.

  • In progress
    August 28, 2023 at 4:00 AM
    In progress
    August 28, 2023 at 4:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 28, 2023 at 2:59 AM
    Planned
    August 28, 2023 at 2:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 24, 2023 at 1:56 PM
    Planned
    August 24, 2023 at 1:56 PM

    We will be updating all Shopware Cloud shops to a new application version.

Application Update
  • Completed
    August 23, 2023 at 12:00 PM
    Completed
    August 23, 2023 at 12:00 PM

    The scheduled maintenance has been completed.

  • In progress
    August 23, 2023 at 5:00 AM
    In progress
    August 23, 2023 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 23, 2023 at 3:59 AM
    Planned
    August 23, 2023 at 3:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 22, 2023 at 2:21 PM
    Planned
    August 22, 2023 at 2:21 PM

    We will be updating all Shopware Cloud shops to a new application version.

Application Update
  • Completed
    August 15, 2023 at 11:00 AM
    Completed
    August 15, 2023 at 11:00 AM

    The scheduled maintenance has been completed.

  • In progress
    August 15, 2023 at 4:00 AM
    In progress
    August 15, 2023 at 4:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 15, 2023 at 2:59 AM
    Planned
    August 15, 2023 at 2:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 14, 2023 at 8:43 AM
    Planned
    August 14, 2023 at 8:43 AM

    We will be updating all Shopware Cloud shops to a new application version.

Shopware Administration login not working
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The issue is connected to an external network failure.

  • Investigating
    Investigating

    We are currently investigating this issue.

Jul 2023

Application Update
  • Completed
    July 18, 2023 at 12:00 PM
    Completed
    July 18, 2023 at 12:00 PM

    The scheduled maintenance has been completed.

  • In progress
    July 18, 2023 at 6:02 AM
    In progress
    July 18, 2023 at 6:02 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    July 18, 2023 at 5:00 AM
    Planned
    July 18, 2023 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    July 17, 2023 at 8:28 AM
    Planned
    July 17, 2023 at 8:28 AM

    We will be updating all Shopware Cloud shops to a new application version.

Application Update
  • Completed
    July 06, 2023 at 4:30 PM
    Completed
    July 06, 2023 at 4:30 PM

    The scheduled maintenance has been completed.

  • In progress
    July 06, 2023 at 10:30 AM
    In progress
    July 06, 2023 at 10:30 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    July 06, 2023 at 10:17 AM
    Planned
    July 06, 2023 at 10:17 AM

    We will be updating all Shopware Cloud shops to a new application version.

Application Update
  • Completed
    July 05, 2023 at 12:00 PM
    Completed
    July 05, 2023 at 12:00 PM

    The scheduled maintenance has been completed.

  • In progress
    July 05, 2023 at 4:00 AM
    In progress
    July 05, 2023 at 4:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    July 05, 2023 at 2:59 AM
    Planned
    July 05, 2023 at 2:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    July 04, 2023 at 5:25 AM
    Planned
    July 04, 2023 at 5:25 AM

    We will be updating all Shopware Cloud shops to a new application version.

Jun 2023

Application Update
  • Completed
    June 28, 2023 at 4:15 PM
    Completed
    June 28, 2023 at 4:15 PM

    The scheduled maintenance has been completed.

  • In progress
    June 28, 2023 at 12:15 PM
    In progress
    June 28, 2023 at 12:15 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    June 28, 2023 at 12:04 PM
    Planned
    June 28, 2023 at 12:04 PM

    We will be updating all Shopware Cloud shops to a new application version.

Application Update
  • Completed
    June 27, 2023 at 8:36 AM
    Completed
    June 27, 2023 at 8:36 AM

    We have updated all Shopware Cloud shops to the new version.

  • In progress
    June 27, 2023 at 6:31 AM
    In progress
    June 27, 2023 at 6:31 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 27, 2023 at 5:29 AM
    Planned
    June 27, 2023 at 5:29 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    June 26, 2023 at 9:42 AM
    Planned
    June 26, 2023 at 9:42 AM

    We will be updating all Shopware Cloud shops to a new application version.

Application Update
  • Completed
    June 20, 2023 at 12:31 PM
    Completed
    June 20, 2023 at 12:31 PM

    The scheduled maintenance has been completed.

  • In progress
    June 20, 2023 at 6:30 AM
    In progress
    June 20, 2023 at 6:30 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 20, 2023 at 5:29 AM
    Planned
    June 20, 2023 at 5:29 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    June 19, 2023 at 2:53 PM
    Planned
    June 19, 2023 at 2:53 PM

    We will be updating all Shopware Cloud shops to a new application version.

Application Update
  • Completed
    June 14, 2023 at 10:00 AM
    Completed
    June 14, 2023 at 10:00 AM

    The scheduled maintenance has been completed.

  • In progress
    June 14, 2023 at 4:00 AM
    In progress
    June 14, 2023 at 4:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 14, 2023 at 3:00 AM
    Planned
    June 14, 2023 at 3:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    June 13, 2023 at 6:26 AM
    Planned
    June 13, 2023 at 6:26 AM

    We will be updating all Shopware Cloud shops to a new application version.

Shopware Administration login not working
  • Resolved
    Resolved

    The technical problem could be resolved.

  • Identified
    Identified

    We identified the issue and our IT department is working flat out to resolve the current problems. The current issue affects the following services: - https://store.shopware.com - https://account.shopware.com login - Shopware SaaS shop administration login Your store is still live and purchases can be made through it. The problem is purely with the admin login. We apologize for the current inconvenience.

  • Update
    Update

    Due to technical problems, the internet connection to our data center is currently disrupted and our servers are not accessible as usual.

  • Investigating
    Investigating

    We are currently investigating this issue.

Jun 2023 to Aug 2023

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