Shopware - Notice history

All systems operational

Shopware Website - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Shopware Community Hub - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Shopware Documentation - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

Infrastructure Services - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Application Services - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

Shopware Analytics - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

3D Preview Generator - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Recommendation - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Shopware AI - Tools - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Shopware AI - Copilot - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Shopware AI - Image Editor - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

SaaS Application Update
  • Completed
    January 26, 2024 at 5:01 PM
    Completed
    January 26, 2024 at 5:01 PM

    The scheduled maintenance has been completed.

  • In progress
    January 26, 2024 at 5:01 AM
    In progress
    January 26, 2024 at 5:01 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    January 26, 2024 at 4:00 AM
    Planned
    January 26, 2024 at 4:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    January 25, 2024 at 1:45 PM
    Planned
    January 25, 2024 at 1:45 PM

    We will be updating all Shopware SaaS shops to a new application version.

SaaS Application Update
  • Completed
    January 19, 2024 at 5:01 PM
    Completed
    January 19, 2024 at 5:01 PM

    The scheduled maintenance has been completed.

  • In progress
    January 19, 2024 at 5:00 AM
    In progress
    January 19, 2024 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    January 19, 2024 at 3:59 AM
    Planned
    January 19, 2024 at 3:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    January 18, 2024 at 4:29 PM
    Planned
    January 18, 2024 at 4:29 PM

    We will be updating all Shopware SaaS shops to a new application version.

High number of gateway errors
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We have identified that our problem comes from our upstream provider atlassian. Please follow the corresponding incident: https://jira-software.status.atlassian.com/incidents/z9kvvpkbngws

  • Investigating
    Investigating

    We are currently seeing a high numbers of gateway timeouts in our Issuetracker

Networking issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We observed some networking errors and are currently investigating.

SaaS Application Update
  • Completed
    January 09, 2024 at 1:01 PM
    Completed
    January 09, 2024 at 1:01 PM

    The scheduled maintenance has been completed.

  • In progress
    January 09, 2024 at 5:00 AM
    In progress
    January 09, 2024 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    January 09, 2024 at 3:59 AM
    Planned
    January 09, 2024 at 3:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    January 08, 2024 at 1:20 PM
    Planned
    January 08, 2024 at 1:20 PM

    We will be updating all Shopware SaaS shops to a new application version.

Dec 2023

SaaS Application Update
  • Completed
    December 25, 2023 at 1:00 PM
    Completed
    December 25, 2023 at 1:00 PM

    The scheduled maintenance has been completed.

  • In progress
    December 25, 2023 at 5:00 AM
    In progress
    December 25, 2023 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    December 25, 2023 at 3:59 AM
    Planned
    December 25, 2023 at 3:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    December 22, 2023 at 10:23 AM
    Planned
    December 22, 2023 at 10:23 AM

    We will be updating all Shopware SaaS shops to a new application version.

SaaS Application Update
  • Completed
    December 19, 2023 at 11:00 AM
    Completed
    December 19, 2023 at 11:00 AM

    The scheduled maintenance has been completed.

  • In progress
    December 19, 2023 at 5:01 AM
    In progress
    December 19, 2023 at 5:01 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    December 19, 2023 at 3:59 AM
    Planned
    December 19, 2023 at 3:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    December 18, 2023 at 3:15 PM
    Planned
    December 18, 2023 at 3:15 PM

    We will be updating all Shopware SaaS shops to a new application version.

SBP Application Update
  • Completed
    December 06, 2023 at 6:56 AM
    Completed
    December 06, 2023 at 6:56 AM

    The scheduled maintenance has been completed.

  • In progress
    December 06, 2023 at 6:33 AM
    In progress
    December 06, 2023 at 6:33 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    December 06, 2023 at 6:32 AM
    Planned
    December 06, 2023 at 6:32 AM

    We will be updating the Shopware Business Platform Components to a new application version.

SaaS Application Update
  • Completed
    December 05, 2023 at 6:10 PM
    Completed
    December 05, 2023 at 6:10 PM

    The scheduled maintenance has been completed.

  • In progress
    December 05, 2023 at 10:10 AM
    In progress
    December 05, 2023 at 10:10 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    December 05, 2023 at 10:08 AM
    Planned
    December 05, 2023 at 10:08 AM

    We will be updating all Shopware SaaS shops to a new application version.

Nov 2023

SaaS Application Update
  • Completed
    November 27, 2023 at 1:00 PM
    Completed
    November 27, 2023 at 1:00 PM

    The scheduled maintenance has been completed.

  • In progress
    November 27, 2023 at 5:00 AM
    In progress
    November 27, 2023 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    November 27, 2023 at 3:59 AM
    Planned
    November 27, 2023 at 3:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    November 24, 2023 at 10:43 AM
    Planned
    November 24, 2023 at 10:43 AM

    We will be updating all Shopware SaaS shops to a new application version.

Shopware Business Platform Infrastructure Maintenance
  • Completed
    November 22, 2023 at 7:00 AM
    Completed
    November 22, 2023 at 7:00 AM

    The scheduled maintenance has been completed.

  • In progress
    November 22, 2023 at 6:00 AM
    In progress
    November 22, 2023 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    November 22, 2023 at 5:00 AM
    Planned
    November 22, 2023 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    November 17, 2023 at 12:23 PM
    Planned
    November 17, 2023 at 12:23 PM

    During this time, we will be performing essential maintenance on our infrastructure to ensure its continued reliability and performance. This may result in brief periods of downtime or reduced performance for some Shopware Business Platform services including the SaaS Admin Login.

Shopware Business Plattform Infrastructure Maintenance
  • Completed
    November 17, 2023 at 12:18 AM
    Completed
    November 17, 2023 at 12:18 AM

    The scheduled maintenance has been completed.

  • In progress
    November 16, 2023 at 10:00 PM
    In progress
    November 16, 2023 at 10:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    November 16, 2023 at 8:42 PM
    Planned
    November 16, 2023 at 8:42 PM

    We will carry out essential maintenance on our infrastructure to ensure its continued reliability and performance. This may result in brief periods of downtime or reduced performance for some services.

SaaS Application Update
  • Completed
    November 14, 2023 at 12:30 PM
    Completed
    November 14, 2023 at 12:30 PM

    The scheduled maintenance has been completed.

  • In progress
    November 14, 2023 at 6:30 AM
    In progress
    November 14, 2023 at 6:30 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    November 14, 2023 at 5:29 AM
    Planned
    November 14, 2023 at 5:29 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    November 13, 2023 at 2:16 PM
    Planned
    November 13, 2023 at 2:16 PM

    We will be updating all Shopware SaaS shops to a new application version.

SaaS Application Update
  • Completed
    November 08, 2023 at 1:40 PM
    Completed
    November 08, 2023 at 1:40 PM

    The scheduled maintenance has been completed.

  • In progress
    November 08, 2023 at 12:30 PM
    In progress
    November 08, 2023 at 12:30 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    November 08, 2023 at 11:29 AM
    Planned
    November 08, 2023 at 11:29 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    November 08, 2023 at 9:05 AM
    Planned
    November 08, 2023 at 9:05 AM

    We will be updating all Shopware SaaS shops to a new application version.

Nov 2023 to Jan 2024

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