Shopware - Notice history

All systems operational

100% - uptime

Shopware Analytics - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

AI Copilot - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

Shopware Website - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

Shopware Community Hub - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024
100% - uptime

Infrastructure Services - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

Application Services - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2024
Feb 2024
Mar 2024

Shopware Documentation - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 99.98%

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Jan 2024
Feb 2024
Mar 2024

Notice history

Mar 2024

SaaS Application Update
  • Completed
    March 28, 2024 at 7:00 PM
    Completed
    March 28, 2024 at 7:00 PM

    The scheduled maintenance has been completed.

  • In progress
    March 28, 2024 at 3:00 PM
    In progress
    March 28, 2024 at 3:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    March 28, 2024 at 2:49 PM
    Planned
    March 28, 2024 at 2:49 PM

    We will be updating all Shopware SaaS shops to a new application version.

Important Application update
  • Completed
    March 26, 2024 at 4:30 PM
    Completed
    March 26, 2024 at 4:30 PM

    The scheduled maintenance has been completed.

  • In progress
    March 26, 2024 at 12:30 PM
    In progress
    March 26, 2024 at 12:30 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    March 26, 2024 at 12:04 PM
    Planned
    March 26, 2024 at 12:04 PM

    Due to a bug in Shopware 6.6, leading to errors in the frontend, we will perform an update on short notice.

Important Application update
  • Completed
    March 26, 2024 at 11:00 AM
    Completed
    March 26, 2024 at 11:00 AM

    The scheduled maintenance has been completed.

  • In progress
    March 26, 2024 at 8:00 AM
    In progress
    March 26, 2024 at 8:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    March 26, 2024 at 7:00 AM
    Planned
    March 26, 2024 at 7:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    March 26, 2024 at 6:32 AM
    Planned
    March 26, 2024 at 6:32 AM

    Due to a bug in Shopware 6.6, leading to errors in the frontend, we will perform an update on short notice.

Shopware 6.6 Update - Elevated errors while loading product categories
  • Resolved
    Resolved

    The issue has been resolved by rolling out a fix to all SaaS shops.

  • Investigating
    Investigating

    We are currently investigating elevated errors and bug reports regarding the Shopware 6.6 update. In some cases categories are unable to access via the storefront and an error is shown.

SaaS Application Update
  • Completed
    March 20, 2024 at 2:00 PM
    Completed
    March 20, 2024 at 2:00 PM

    The scheduled maintenance has been completed.

  • In progress
    March 20, 2024 at 8:00 AM
    In progress
    March 20, 2024 at 8:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    March 20, 2024 at 7:00 AM
    Planned
    March 20, 2024 at 7:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    March 18, 2024 at 2:09 PM
    Planned
    March 18, 2024 at 2:09 PM

    We will be updating all Shopware SaaS shops to a new major application version.

Feb 2024

SBP Application Update
  • Completed
    February 29, 2024 at 8:00 PM
    Completed
    February 29, 2024 at 8:00 PM

    The scheduled maintenance has been completed.

  • In progress
    February 29, 2024 at 7:00 PM
    In progress
    February 29, 2024 at 7:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    February 29, 2024 at 5:59 PM
    Planned
    February 29, 2024 at 5:59 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    February 29, 2024 at 9:09 AM
    Planned
    February 29, 2024 at 9:09 AM

    We will be updating the Shopware Business Platform extension checking service.

SaaS Application Update
  • Completed
    February 29, 2024 at 1:00 PM
    Completed
    February 29, 2024 at 1:00 PM

    The scheduled maintenance has been completed.

  • In progress
    February 29, 2024 at 5:00 AM
    In progress
    February 29, 2024 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    February 29, 2024 at 4:01 AM
    Planned
    February 29, 2024 at 4:01 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    February 28, 2024 at 12:45 PM
    Planned
    February 28, 2024 at 12:45 PM

    We will be updating all Shopware SaaS shops to a new application version.

SaaS Application Update
  • Completed
    February 20, 2024 at 1:00 PM
    Completed
    February 20, 2024 at 1:00 PM

    The scheduled maintenance has been completed.

  • In progress
    February 20, 2024 at 5:00 AM
    In progress
    February 20, 2024 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    February 20, 2024 at 3:59 AM
    Planned
    February 20, 2024 at 3:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    February 19, 2024 at 9:07 AM
    Planned
    February 19, 2024 at 9:07 AM

    We will be updating all Shopware SaaS shops to a new application version.

SaaS Application Update
  • Completed
    February 13, 2024 at 1:15 PM
    Completed
    February 13, 2024 at 1:15 PM

    The scheduled maintenance has been completed.

  • In progress
    February 13, 2024 at 7:15 AM
    In progress
    February 13, 2024 at 7:15 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    February 13, 2024 at 7:04 AM
    Planned
    February 13, 2024 at 7:04 AM

    We will be updating all Shopware SaaS shops to a new application version.

SaaS Application Update
  • Completed
    February 03, 2024 at 10:00 PM
    Completed
    February 03, 2024 at 10:00 PM

    The scheduled maintenance has been completed.

  • In progress
    February 03, 2024 at 8:00 PM
    In progress
    February 03, 2024 at 8:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    February 02, 2024 at 8:44 AM
    Planned
    February 02, 2024 at 8:44 AM

    We will be updating all database and cache servers to the latest version.

Jan 2024

SaaS Application Update
  • Completed
    January 26, 2024 at 5:01 PM
    Completed
    January 26, 2024 at 5:01 PM

    The scheduled maintenance has been completed.

  • In progress
    January 26, 2024 at 5:01 AM
    In progress
    January 26, 2024 at 5:01 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    January 26, 2024 at 4:00 AM
    Planned
    January 26, 2024 at 4:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    January 25, 2024 at 1:45 PM
    Planned
    January 25, 2024 at 1:45 PM

    We will be updating all Shopware SaaS shops to a new application version.

SaaS Application Update
  • Completed
    January 19, 2024 at 5:01 PM
    Completed
    January 19, 2024 at 5:01 PM

    The scheduled maintenance has been completed.

  • In progress
    January 19, 2024 at 5:00 AM
    In progress
    January 19, 2024 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    January 19, 2024 at 3:59 AM
    Planned
    January 19, 2024 at 3:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    January 18, 2024 at 4:29 PM
    Planned
    January 18, 2024 at 4:29 PM

    We will be updating all Shopware SaaS shops to a new application version.

High number of gateway errors
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We have identified that our problem comes from our upstream provider atlassian. Please follow the corresponding incident: https://jira-software.status.atlassian.com/incidents/z9kvvpkbngws

  • Investigating
    Investigating

    We are currently seeing a high numbers of gateway timeouts in our Issuetracker

Networking issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We observed some networking errors and are currently investigating.

SaaS Application Update
  • Completed
    January 09, 2024 at 1:01 PM
    Completed
    January 09, 2024 at 1:01 PM

    The scheduled maintenance has been completed.

  • In progress
    January 09, 2024 at 5:00 AM
    In progress
    January 09, 2024 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    January 09, 2024 at 3:59 AM
    Planned
    January 09, 2024 at 3:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    January 08, 2024 at 1:20 PM
    Planned
    January 08, 2024 at 1:20 PM

    We will be updating all Shopware SaaS shops to a new application version.

Jan 2024 to Mar 2024

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